Revised:
1. Review the transaction
Open the relevant sale or order and check the partner, items, quantities and site. Catalogue order submission and actual goods issue are different events.
2. Record the issue
Use the relevant warehouse issue or sales workflow to record goods leaving stock. Confirm the resulting quantity and transaction status.
3. Inspect a return
Identify the returned item and record its actual condition, faults and missing accessories. Do not assume the original sale condition still applies.
4. Return eligible stock
Use the return workflow for the transaction, or the appropriate authorised warehouse movement for its documented purpose. Check the quantity and classify the item before offering it for resale. The POS branch may still show Coming soon.